Suzuki Motorcycle India Private Limited (SMIPL) is holding a service campaign for the New Access 125 scooters manufactured between March 8 and June 22, 2016 to inspect and replace the rear axle shaft as a precautionary measure.
This service campaign would cover 54,740 units of the New Access 125 manufactured during this period.
Starting July 13, owners of the vehicles covered will be contacted by Suzuki dealers. The replacement of the rear axle shaft will be done free of cost. As a goodwill basis, SMIPL will offer free periodic maintenance service to all the customers who will report to the dealership for replacement.
According to a Suzuki Motorcycle spokesperson, “In pursuance of Suzuki’s commitment to customer satisfaction and as a matter of abundant precaution and safety, we have decided to undertake this service campaign on the New Access 125 scooters to address issues of rear axle/wheel stability that has been identified in some of these scooters.”
Customers who wish to ascertain if their vehicle is covered can check by visiting their Suzuki dealer and providing the purchase details.