- – Toyota’s customer touch point reaches 365 across the country
- – Toyota’s new footprint – Sanghi Toyota in Indore, expanding reach with its renowned QDR (Quality, Durability & Reliability) & value added services
- – Focus on ‘Customer First’ to bring the Best-in-Town product & service experience closer to customers
- – All new well-equipped facility to cater to diverse customer expectations for a delightful experience with Toyota in the region
Indore, May 11th, 2017 Toyota Kirloskar Motor Pvt. Ltd today announced the opening of the company’s new dealership in India with the inauguration of Sanghi Toyota in Indore, Madhya Pradesh. The state of the art dealership was inaugurated by Mr. Akito Tachibana, Managing Director, Toyota Kirloskar Motor along with Ms. Ragini Sanghi, Dealer Principal of Sanghi Toyota. Reaffirming ‘Customer First’ philosophy, the company aims to enhance its reach to a wider audience by strengthening its dealer network across the country.
Mr. Akito Tachibana, Managing Director, Toyota Kirloskar Motor inaugurat…
Toyota has been growing consistently over the years, increasing its footprint in the Indian market with a focused approach towards enhancing customer experience with the dealers to deliver the absolute best through its slew of quality products & value added services in varied vehicle segments.
The modern dealership, which is spread across 8000 sqft of showroom area in Manoramaganj, Indore and 30,000 sqft of workshop area in Pipliarao (Indore), is well equipped to provide an array of Toyota’s exemplary services like Sales, Service and Spare Parts. The new dealership is also designed to provide best in class experience to customers with facilities like Express Maintenance, Body & Paint Repair and other Value Added Services that promises to serve the customer end-to-end. The New Sanghi Toyota Dealership ensures every customer the most enjoyable car-buying & owning experience of a life-time.
Expressing her views, Ms. Ragini Sanghi, Dealer Principal – Sanghi Toyota said “Toyota is one of the leading car manufacturers in the country and it is our privilege to be representing the brand in this region. We see this partnership as an opportunity to endorse Toyota’s global standards with our best-in-class infrastructure and a team of enthusiastic, trained & dedicated personnel providing the highest level of customer satisfaction. We are grateful to Toyota Kirloskar Motor, for extending their confidence in our operations and we look forward to bringing Toyota’s global standard products and services to the people in the region”.
Commenting on the occasion, Mr. Akito Tachibana, Managing Director – Toyota Kirloskar Motor said “Indore has always been a key market for us at Toyota Kirloskar Motor and the opening of this dealership proves our eagerness to strengthen Toyota’s presence in this region. The addition of Sanghi Toyota reflects our commitment in delivering thehighest level of customer delight by bringing our best in class sales, service and spare parts more closely to customers. Exceptionally through each Toyota’s touch points, we seamlessly engage with our customers to deliver what they desire & beyond. We hold strong belief in our new dealer partner as we both share Toyota’s long-term vision for Indiathrough Toyota’s ‘Customer First’ philosophy, and we are well-equipped to meet the diverse expectations of our customers.”
With the opening of this new dealership, Toyota Kirloskar Motor holds 365 customer touch points across 233 cities in the country. This will be company’s second dealership in Indore after Rajpal Toyota inaugurated in year 2000. Toyota’s QDR value truly reiterates our highest customer retention in the industry with more than 80% of our customers coming back for our ever-better cars. As a customer centric company, Toyota is continuously striving to effectively reach out to its existing and prospective customers through its strong network channels.
