Rudra Toyota inauguration in Muzaffarpur, Bihar
- Toyota’s customer touch point reaches 360+ across the country
- New 3S facility steps-in North Bihar
- Focus on ‘Customer First’ with Best-in-Class customer experiences
03rd, February, 2017: Toyota Kirloskar Motor Pvt. Ltd. (TKM) today announced the opening of its 303rd dealership in India, with the inauguration of Rudra Toyota in Muzaffarpur, Bihar. The state-of-the-art dealership was inaugurated by Mr. Akito Tachibana, Managing Director – Toyota Kirloskar Motor in the presence of Mr. Ritwik Prakash, Dealer Principal – Rudra Toyota. Reaffirming ‘Customer First’ philosophy, the company aims to enhance its reach closer to wider audience.
Toyota has been growing consistently over the years, increasing its footprint in the Indian market with a focused approach towards enhancing customer experience with them, along with launching a slew of new products in varied vehicle segments.
Rudra Toyota dealership is conveniently located at Ramdayalu Nagar in Muzaffarpur, Bihar and is built to provide an array of Toyota’s personalized services to its customers – Sales, Service and Spare parts. The dealership boasts of a showroom and a top-notch workshop with facilities such as Express Maintenance, Body & Paint Repair and other Value Added Services that promises to serve the customer end to end. Rudra Toyota has designed every aspect of the dealership to ensure that customers achieve the most enjoyable car-buying & owning experience of a life-time.
Toyota proudly unveils this customer centric initiative, as a part of its Best-in-Town vision to achieve the BEST with INNOVATIONS. This is Toyota’s road ahead to offer the most remarkable experience to its customers in achieving customer delight.
Mr. Ritwik Prakash, Dealer Principal – Rudra Toyota said “We are enlightened by the trust and support extended by Toyota Kirloskar Motor. It is indeed a proud moment of our association with them. Toyota is one of the leading car manufacturer and it is a privilege to work with them. As an authorized dealer of Toyota Kirloskar Motor, our facility is well equipped constituting a team of enthusiastic, trained & dedicated personnel to provide highest level of customer satisfaction. We are extremely delighted to bring Toyota’s global standard products & services to the people in the region”.
Commenting on the opening of new dealership, Mr. Akito Tachibana, Managing Director – Toyota Kirloskar Motor said “We reach yet another new milestone with the opening of 303rd dealership in India. This is a part of our overall network expansion plan. As our dealer partner, Rudra Toyota has a good understanding of this emerging market and is aligned with Toyota’s deep-rooted focus on quality service with ‘Customer First’ approach. We are delighted to further strengthen our dealer network through this new tie-up. We see high potential in Muzaffarpur and its surrounding region. We aim to offer the most premium experience to our valued customers through our channel partners across the country. With this initiative, we further reiterate our commitment to continuously deliver the world-class Toyota products & services lineage, thus derive an everlasting relationship with our patron customers through their experience of delight with Toyota.”
With the opening of this new dealership, Toyota Kirloskar Motor holds 360+ customer touch points across 230+ cities in the country. The company also boasts of the highest customer retention in the industry with more than 80% customer patronizing Toyota.
As a customer centric company, Toyota is continuously striving to effectively reach out to its existing and prospective customers through its strong network channels.
